This website is owned and operated by Eluso Ltd.
As an organisation we are aware that fraud on the internet is a growing concern and that sensitive information passed over the internet needs to be dealt with great care.
Eluso Ltd store basic information on our customers for our own use only - your details will not be passed or sold to any third party.
Collection of Information:
We collect personally identifiable information such as names, postal addresses, email addresses, telephone numbers etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Information used for delivery purposes:
To be able to deliver your order we may need to pass your details onto our trusted delivery partners, such as couriers. Every delivery partner we work with have signed a declaration with Eluso Ltd to say that they will use your information for the purpose of delivery only and that they will not share, sell or store your information.
Other than for delivery purposes, from time to time we may contact you via email or telephone to discuss a current or previous order, and by putting your personal details into our website you are consenting for us to use them for this purpose only. This includes orders that may be incomplete due to errors, failed payments, time out functions and so forth.
NO BANK OR CARD INFORMATION IS HELD ON ANY OF OUR CUSTOMERS.
All payment information is dealt with by an internationally renowned payment gateway called Opayo and is sent via 128 bit encryption..
Marketing & Special Offers:
We will only add you to our mailing lists and send you marketing information if you have ticked the box on our website to give us permission to do so.
All our communications will give you the opportunity to opt out of any further correspondence should you wish.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.
Distribution of Information:
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security:
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Be the first to hear about exclusive offers and latest updates!