Additional Delivery Charge
FOR INTERNATIONAL DELIVERIES PLEASE CONTACT US FOR PRICES BEFORE ORDERING
1. FREE delivery covers England, Wales, and parts of Scotland. Some parts of Scotland incur a £20 surcharge. (unfortunately, we do not offer delivery to PA, KW, IV, PH, PA20 - PA38 postcodes). WE DO NOT DELIVER TO NORTHERN IRELAND.
2. Delivery time may vary depending on stock levels, delivery method & location. This can range from 24 Hours to 28 Working Days depending on the stock levels and delivery schedules, although most of our orders are delivered within 14 days. Should you need any item for a specific date please contact us prior to purchase to confirm we can get it to you in time. From time to time we need to order items in, this can add time onto the delivery. But should you need a product for a certain date, call or email and ask us! We will be happy to help.
3. No liability will be attached to Exclusive Mirrors if delivery periods or dates are not met for any reason.
4. Standard deliveries are to ground floor access only.
5. Claims for non-delivery must be notified to Exclusive Mirrors in writing within 7 days of scheduled delivery date
6. Claims for damaged goods on delivery must be notified to Exclusive Mirrors within 24 hours by telephone and confirmed within 48 hours by e mail stating any damages and/or defects of the goods received from the carrier. We will ask for photographs of the damage.
7. Claims for discrepancies of any goods delivered must be notified to Exclusive Mirrors within 24 hours by telephone and confirmed within 48 hours by e-mail stating the nature of the discrepancy of the goods received
8. CUSTOM ORDER RETURNS
Custom made orders cannot be returned or exchanged, unless faulty. If you decide to cancel your order before delivery, you will forfeit your 30% deposit payment. We will not take custom made goods of merchantable quality back, once they have been delivered. Your statutory rights are unaffected.